Refund policy

At The Belliss, we aim to ensure your satisfaction with every purchase. However, due to the nature of our products and the customization involved, we have specific policies regarding returns and exchanges. Please carefully review the following policy before making a purchase.

1. Eligibility for Returns

1.1 Timeframe for Returns:

We accept returns or exchanges only in limited circumstances. Due to the custom printing and production of our products, once a bottle is printed and the product is produced, we are unable to offer refunds.

1.2 Condition of Items

To be eligible for consideration for a return or exchange (where applicable), the item must be unused, unopened, and in its original packaging. Products that have been used, opened, tampered with, or customized (such as personalized bottles) are not eligible for return.

1.3 Non-Returnable Items

The following items are non-returnable:

- Customized products (including personalized bottles)

- Gift cards

- Products marked as final sale

- Products received as part of a promotional offer

- Free gifts

2. How to Initiate a Return

2.1 Return Process

If you believe your situation qualifies for a return or exchange, please contact our customer service team at 2749 Seymour Ave, Bronx New York 10469, United States with your order number and a brief explanation of your reason for the request. We will review your request and, if applicable, provide you with a Return Merchandise Authorization (RMA) number and instructions on how to return your item.

2.2 Return Shipping Costs

You will be responsible for paying the shipping costs for returning your item, unless the return is due to an error on our part (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

2.3 Return Address

All returns should be sent to the following address:

2749 Seymour Ave, Bronx New York 10469, United States

Please include your RMA number and original receipt or proof of purchase in the return package.

3. Damaged or Incorrect Items

3.1 Reporting Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us immediately at 2749 Seymour Ave, Bronx New York 10469, United States with your order number and a photo of the damaged or incorrect product. We will work with you to resolve the issue as quickly as possible.

3.2 Replacement of Damaged or Incorrect Items

We will replace damaged or incorrect items at no additional cost to you. Depending on the situation, we may ask you to return the original item before sending a replacement.

4. Contact Information

If you have any questions about our Return, and Exchange Policy, 

please contact us at:

Contact Information: info@thebelliss.com

Customer Service Hours: As usual US working hours

A highly concentrated eye serum crafted to rejuvenate the delicate eye area. Our Intensive Renewal Eye Serum targets deep wrinkles and under-eye puffiness while delivering intense hydration.

Why You’ll Love It

• Age-Defying Results: Smooths deep wrinkles and fine lines for a firmer, revitalized look.
• Refreshes & Rejuvenates: Reduces under-eye puffiness for brighter, more awake eyes.
• Deep Hydration: Infuses lasting moisture to improve elasticity and radiance.

Key Benefits

Reduces Deep Wrinkles – Our innovative formula works to smooth and diminish fine lines for a visibly firmer look.

Diminishes Under-Eye Puffiness – Specially formulated to target swelling, it helps restore a brighter, more awake eye contour.

Intense Hydration – Deeply moisturizes the delicate skin around the eyes, enhancing elasticity and resilience.

Minimizes Dark Circles – Helps reduce the appearance of dark circles for a more refreshed and youthful eye area.

Key Ingredients

Sodium Hyaluronate (Hyaluronic Acid) – A sodium salt of hyaluronic acid, this ingredient is naturally present in the human body and is commonly synthesized for cosmetic use to provide deep hydration.​

L-Ascorbic Acid (Vitamin C) – A potent antioxidant derived from citrus fruits like oranges and lemons, known for its role in collagen synthesis and skin brightening.

Cupuacu Butter – A supercharged plant butter that retains 4x more moisture than shea butter, making it a top-tier hydrator for delicate under-eyes.

Mastic Gum – A rare Mediterranean resin that reinforces skin’s structure, keeping under-eyes firm and resilient.

Full Ingredients List

Water, Caprylic/Capric Triglyceride, Squalane, Helianthus Annuus (Sunflower) Seed Oil, Jojoba Esters, Vegetable Glycerin, Propanediol, Xanthan Gum, Lecithin, Sclerotium Gum, Pullulan, Carthamus Tinctorius (Safflower) Seed Oil, Dipalmitoyl Hydroxyproline, Polyglyceryl-3 Distearate, Glyceryl Stearate Citrate, Theobroma Grandiflorum (Cupuacu) Seed Butter, Sodium Phytate, Hydrogenated Vegetable Oil, Citric Acid, Biosaccharide Gum-1, Pistacia Lentiscus (Mastic) Gum, Sodium Hyaluronate (Hyaluronic Acid), Caramel, Saccharide Isomerate, Citric Acid, Sodium Citrate, Sodium PCA, Sodium Lactate, Arginine, Aspartic Acid, Glycine, Alanine, Serine, Valine, Proline, Threonine, Isoleucine, Histidine, Phenylalanine, L-Ascorbic Acid (Vitamin C), D-alpha-Tocopheryl acetate, Phenoxyethanol, Ethylhexylglycerin.

Size: 50 mL / 1.7 fl oz

Dimensions: 37 x 37 x 120.5 mm (L x W x H)

How to Use It

Begin with freshly cleansed skin around your eyes. Dispense a small amount onto your fingertips and gently warm it until it turns creamy. Lightly massage the serum into the skin around the eye area using upward strokes. Use morning and night for best results.

WARNING: Avoid direct contact with the eyes. If contact occurs, rinse thoroughly with water. Discontinue use if irritation occurs. Keep out of reach of children. For external use only.

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